Політика конфіденційності

Last updated: 16 August 2026

ELITE VOICE operates this shop and website, including all associated information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience (the "Services"). Our website and shop run on an e-commerce platform that enables us to provide the Services technically; for further details, please see the section on data processing through our platform. This Privacy Policy describes how we collect, use, or share personal data when you visit or use the website, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and sharing of your data as described herein.

What personal data do we collect or process?
When we use the term "personal data", we refer to information that identifies you or another person or that can be directly associated with you. Personal data does not include information collected anonymously or anonymized in such a way that identification or association with you is not possible. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

Contact data including name, postal address, billing address, delivery address, phone number, and e-mail address.
Financial data including credit, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
Account information including username, password, security questions, configurations, and settings.
Transaction information including the items you view, add to cart, place on a wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us including the information you provide when communicating with us, for example when you send a request to customer support.
Device information including information about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data
We may collect personal data from the following sources:

Directly from you We collect data, among other things, when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.
Automatically through the Services We collect data, among other things, from your device or when you use our products or Services or visit our website, as well as through the use of cookies and similar technologies.
From our service providers We collect data, among other things, when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
From our partners and other third parties.

How do we use your personal data?
Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

Providing, personalizing, and improving the Services. We use your personal data to provide the Services to you. This includes, among other things, fulfilling our contract with you, processing your payments, fulfilling your orders, saving your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience for you. This may also include using your personal data to better tailor and improve the Services.
Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send marketing and promotional communications by e-mail, SMS, or post and to show you online advertising for products or services on the Services or other websites, including on the basis of items you have previously purchased or added to your cart, as well as other activities relating to the Services.
Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action against possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for protecting your account login credentials. We strongly recommend that you not share your username, password, or other access data with others.
Communicating with you. We use your personal data to provide you with customer support and effective Services, respond promptly to your requests, and maintain our business relationship with you.
Legal reasons. We use your personal data to comply with applicable law or respond to lawful process, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings, and to investigate potential violations of our terms or policies or enforce those terms and policies.

How do we share personal data?
Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

With service providers and other third parties that perform services on our behalf (e.g., hosting and IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners that provide marketing services to you and show you advertising. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share information about you in order to show you targeted advertising and marketing based on your online activity across different merchants and websites.
When you request or otherwise give your consent to share certain information with third parties, for example to deliver products to you, or when you use social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Data processing through our platform
The Services are hosted on the e-commerce platform Shopify. In this context, Shopify collects and processes personal data about your access to and use of the Services in order to enable the provision and operation of the Services. Data you submit to the Services is shared with Shopify as well as with third parties who may be located in countries other than your country of residence, in order to provide the Services to you. Under certain circumstances, Shopify is independently responsible for the processing of your personal data. For more information about how Shopify uses your personal data and what rights you have, please see Shopify's privacy policy at https://privacy.shopify.com/en.

Third-party websites and links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or not controlled by us, you should review their privacy and security policies and other terms and conditions. We do not warrant and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information on them. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms. Our inclusion of such links does not imply that we endorse the content of those platforms or their owners or operators, unless expressly stated in the Services.

Children's data
The Services are not intended for use by children, and we do not knowingly collect personal data from children who are not of legal age in your country. If you are the parent or guardian of a child who has provided us with their personal data, you can contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we have no knowledge that we "share" or "sell" personal data of individuals under 16 years of age (as those terms are defined under applicable law).

Security and retention of your data
Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee "perfect security". In addition, information you send us may be at risk during transmission. We recommend that you not use insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal data depends on various factors. These include, for example, whether we need the data to manage your account, provide Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices
Depending on where you live, you may have some or all of the rights listed below with respect to your personal data. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases we may decline your request as permitted by law.

Right of access. You may have the right to request access to the personal data we hold about you.
Right to deletion. You may have the right to request that we delete the personal data we hold about you.
Right to correction. You may have the right to request that we correct inaccurate personal data we hold about you.
Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we share it with a third party in certain circumstances and with certain exceptions.
Right to opt out of the sale or sharing of data for targeted advertising. Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal data or to object to the processing of your personal data for purposes considered "targeted advertising" under applicable data protection laws. If you visit our website with the "Global Privacy Control" opt-out signal enabled, we will, depending on your location, automatically treat this as a request to opt out for the device and browser you use to visit the website. More information about Global Privacy Control is available at https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent by your web browser or device.
Managing communication preferences. We may send you promotional e-mails. You can object to receiving these e-mails at any time by using the unsubscribe option included in our e-mails to you. If you opt out, we may still send you non-promotional e-mails, for example about your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, subject to the exceptions and limitations of local law, you may exercise the following rights in addition to those above:

Right to object and right to restrict processing. You may have the right to request that we stop or restrict the processing of personal data for certain purposes.
Withdrawal of consent. Where we rely on consent to process your personal data, you have the right to withdraw that consent. Withdrawing your consent does not affect the lawfulness of the processing based on your consent before its withdrawal.

You can exercise these rights where indicated in the Services or by contacting us using the contact details below.

Exercising these rights will not put you at any disadvantage. Where permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. We will respond to your request promptly within the scope of applicable law.

Complaints
If you have complaints about how we process your personal data, please contact us using the contact details below. Depending on where you live, you have the right to appeal our decision by contacting us or to lodge a complaint with the competent data protection authority.

International transfers
Please note that we may transfer, store, and process your personal data outside the country in which you reside, including in the United States. Where we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts, unless the transfer is made to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date accordingly, and provide any notice required by applicable law.

Contact
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by e-mail at contact@elitevoice.io or by post at Elite Learning Group LLC, 30 N Gould St, Sheridan WY 82801, United States. For the purposes of applicable data protection law, we are the controller of your personal data.